07 August '19

Nex-Gen Payments: Expectations, Realities & Emerging Trends

Where the Payment & Cards Industry Converge

The Westin Garden City, Mumbai - India

Time Remaining
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Payments & Cards Summit 2019 unpacks the rapid advancement in technology and customer expectations in the industry.

The Payments & Cards Summit is India's only event which is built exclusively for the payment and card executives at the industry's leading issuers, networks, retailers, e-tailers and innovators. Providing innovation, stimulation, thought leadership and relevancy in today's market, it is the must attend event for organisations looking for the right tools, solutions and advice on how to best run their business.

Join industry leaders, innovators and challengers at India's premier payments conference of the year. The 2019 Summit is the platform to connect the payments ecosystem, offering a broad spectrum of topics that influence payments landscape today. This Summit is the ideal meeting point for the community to come together to understand the future-state of payments, where India fits in the global ecosystem, and how this transformation will impact us as a nation, as an industry & as individuals.


You're not here to learn what has happened in the past; you're here to be part of what happens next.........

Fantastic opportunity for both individuals & organizations to engage with the burgeoning payments community, meet new prospects and help redefine the future of the Industry

Meet leading companies & bright young stars. See amazing demonstrations & participate in hands-on discussion, while networking with the best and the brightest professionals in the Industry

A day packed with networking-rich opportunities and the most brilliant minds who would deliver the next frontier

You will get to hear what will drives the industry before it hits the industry

We welcome you all the Industry Mavens to Join Us on 7th August to Unlock the opportunity, unleash the energy, uncover the future

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Present your brand in a new light, spotlight your products & services or share your expertise and gain new prospects. All sponsorship bundles include benefits that amplify your brand leading up to, during and following the event

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Interested in Attending ?

Attend to get the latest on all of the exciting technologies & the many business opportunities they can unlock....

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Confirmed Speakers

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Nirmal Paul
Nirmal Paul
Head - Fraud Prevention Unit
Bajaj Allianz Life Insurance Co. Ltd.
Manish Deo
Manish Deo
VP - Fraud Control Unit
Star Union Dai-Ichi Life Insurance Co. Ltd.
Lalitha Nataraj
Lalitha Nataraj
Head - Mobile Banking & Digital Payments
ICICI Bank Ltd.
Sangeet Sinha
Sangeet Sinha
SVP, Head - Digital Group
Anurag Parashar
Anurag Parashar
SVP & Head Anti - Fraud
Home Credit India
Harveer Singh
Harveer Singh
Head - Digital Solutions
Mastercard - South Asia
Amarnath NC
Amarnath NC
VP - Head Merchant Acquiring & Service Operations
BOB Financial Solutions Limited
Ritu Sharma Rodrigues
Ritu Sharma Rodrigues
Head - Digital Payments & Risk Management
Infiniti Retail Limited, Croma - A TATA Enterprise
Dr. Ashutosh Shukla
Dr. Ashutosh Shukla
Associate Development Director - Senior AI & ML Scientist
Royal Bank of Scotland
Anurag Gupta
Anurag Gupta
VP & Head - Payment / Acquiring Business
American Express Banking Corp. India
Amol Bahuguna
Amol Bahuguna
Head - Payments & Cash Management, Institutional & Transaction Banking
Commercial Bank of Dubai
Neeraj Chandra
Neeraj Chandra
EVP & Head, Operations & Technology
Abu Dhabi Commercial Bank PJSC
Rohan Bagai
Rohan Bagai
AZB & Partners


08.00 am - 09.15 am

Registrations with Tea / Coffee

09.15 am - 09.25 am
Welcome Note

Welcome Note

09.25 am - 10.15 am
Panel Discussion

Theme: Gone In 60 Seconds, the Brave New World of Fast & Smart Payments

  • Instant Payments, Faster Payments and Real-Time Payments : The fast payment solutions in the market and their role for businesses
  • Integrating Real Time Payments into Your Payment Strategy
  • Speed / Convenience / Security : Consumer challenges which can be solved with faster payments
  • Payments at Speed of Life: Payment Submitted > Payment Received > Thanks!
  • Faster Payments, Faster Fraud - The Future of Faster Payments in India
  • Will Faster Payments by 2020 be Better Payments?
  • Leveraging instant payments to deliver payments transformation
10.15 am - 11.05 am
Panel Discussion

Theme: Setting the Pace in the Cards Race - The Changing Dynamics of Consumer Behaviour And Performance In The Card Market

  • Growing Your Card Portfolio in an Increasingly Competitive Environment
  • Biometric Payment Smart Cards - Shifting innovation from the bottom to the top of the value chain
  • Playing to win : Why Banks are modernizing card platforms
  • Don't Just stay in the Cards Race Lead It - What Trends Are Shaping Tomorrow's Card Market
  • Contactless: How Tap & Go Might Be The Key Change Agent The Card Payments Market Needs
  • Success Strategies: Balancing Customer focused products & maximising profitability
  • Keeping The Customer Experience Front & Center When Developing New Technology - EMV, NFC & Contactless Payments: Where Is The Industry Heading?
11.05 am to 11.30 am
Networking Break

Tea /Coffee and Networking Break

11.30 am - 12.20 pm
Panel Discussion

Theme: Transformation of Payments Landscape: AI / ML as a Key Enablers

  • Harnessing Machine Learning In Payments - Improving Retention, Revenue And Profitability
  • Automating Real Time Payments Exception Management With AI And Machine Learning
  • Shaping The Future Payments Experience With AI
  • Predicting Behaviour And Intuitively Managing Transaction Timings
  • Offering Timely And Relevant Offers To Support Consumer Cashflow
  • Personalising Services With Psychographic Algorithms
  • Amplifying CX With Machine Drive Conversational Capabilities
12.20 pm - 01.10 pm
Panel Discussion

Theme: The 3Is - Innovation, Interoperability & Integrity (data integrity)

  • Ensuring Innovative Payment Platforms Are Integrated And Interoperable
  • Going Beyond Single Platform Integration With Interoperable Networks Connecting The Multitude Of Payment Platforms
  • Revolutionising Payment Systems To Communicate Effectively Regardless Of The Platform
  • Allowing Consumers To Use Their Favoured Vehicles For Payment Regardless Of Recipient Technology
  • Capturing The Masses With Multi-Platform Functionality
  • Delving into ecosystems, environments, regulations and demographics driving the rapid adoption
  • Launching national payment systems which are interoperable and well regulated
01.10 pm - 02.00 pm
Networking Break

Lunch & Networking Break

02.00 pm - 02.50 pm
Panel Discussion

Theme: Unearthing the New Mobile Payment Platforms: Payments as easy as Tap, Touch or Blink

  • Scaling the mobile payments landscape: how to add value and stand out among your peers?
  • There's more to mobile payments than payments: engaging your customers in the age of the new mobile wallet
  • Mobile as the opportunity for innovative payment solutions - Smartwatch, bracelets help broaden mobile payment options amid competition
  • Is Mobile ready to be 100% independent of Online Banking, and if so, what does it look like?
  • Mobile App Monetization - Finding Loyal Users Who Engage and Transact
  • Reaching the unbanked and underbanked customers through Mobile wallets
02.50 pm - 03.40 pm
Panel Discussion

Theme: Seamless Retail & E-commerce Transactions: The evolution from Physical to Digital to Omni-channel to Phygital

  • The Future of Digital Commerce Within Retail and e-tail Environments
  • Phygital: is e-commerce crossing the line and moving in-store?
  • Next Gen Commerce & Retail - What is the next frontier for shopping, buying and selling?
  • How Payments Tech is Enabling Game-Changing Retails Experience
  • Digital Opportunities for Cross-Border Inter-Bank Transactions
  • Payments and purchasing disruptors - Cashing in on emerging payments opportunities
  • Let's get 'phygital': Changing trends of cash payment solutions in retail
03.40 pm - 04.30 pm
Individual Presentation

Individual Presentation

04.30 pm - 04.50 pm
Networking Break

Tea / Coffee & Networking Break

04.50 pm - 05.40 pm
Panel Discussion

Theme: Transit Payments Riding the Contactless Wave: Balancing equity, sustainability and ongoing challenge for transit

  • The digitization of the transportation industry: Are you ready to compete?
  • MaaS and the future of Urban Mobility: Placing public transport at the centre of MaaS
  • Mobility & Partnerships: Getting passengers from A to B seamlessly
  • Digital payments in transportation can help developing cities drive economic growth
  • The Coalition for Smarter Transportation: From smart cards to smart phones - is it just about ticketing?
  • Payment cards & transport ticketing: combining the best of both worlds
  • Transit Tech: A disruptive mobility solution for travellers, transport operators and city decision makers.
05.40 pm - 06.30 pm
Panel Discussion

Theme: Managing financial crime threats in Agile & fast paced environment

  • Payments Secured: New Frontiers In Identity And Authentication
  • Mindset, Process & Technology - How to level-up your fraud-fighting with Digital Trust & Safety
  • Managing Cyber risks and Privacy Concerns in Digital World
  • Real-time payments and real-time fraud: Lessons learned from around the globe
  • Improving Security is improving and fraud declining based on biometric, device, social, location and other attributes
  • Innovation's a Threat unless tamed by Regulation: Exploring the Yin and Yang of the payments security eco-system
  • Authentication technology as a solution to the security crisis
07.00 pm onwards

Payments & Cards Awards 2019

Please select the category and fill the form below.

Award Categories

Smart Payments Categories
ATM & POS Categories
Hall of Fame Categories
Crème-De-Le-Crème Categories
Please - enter information for award nominations

**Once you submit the form you will get the detailed step-by-step procedure of the nomination process with cost of nomination via email. One of us would also get in touch with you soon on the same.

Jury Members

Nilufer Mullanfiroze
Nilufer Mullanfiroze

SVP - Retail Lending & Cards
Federal Bank Ltd.

Ramesh Krishnamoorthy
Ramesh Krishnamoorthy

Executive Director, Head - Financial Crime Security Services & CISO India
DBS Bank India Ltd.

Praveena Rai
Praveena Rai

National Payments Corporation of India (NPCI)

Sunit Vakharia
Sunit Vakharia

BOB Financial Solutions Ltd.

Sohini Rajola
Sohini Rajola

MD & RVP - South Asia & Indochina
Western Union Services India Pvt Ltd.

Dharmaraj Ramakrishnan
Dharmaraj Ramakrishnan

Senior Director
FIS Global

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Vijay Anand
Vijay Anand

Global Practice Head - Cards & Payments Practice
Infosys Ltd.

Ram Rastogi
Ram Rastogi

Consultant - Digital Payments & Financial Inclusion

Anupam Bagchi
Anupam Bagchi

Head - Retail Lending, Credit Cards & Digital Payments
Standard Chartered Bank

Mehul Mistry
Mehul Mistry

Head - Payments & Fintech Partnerships
IDFC First Bank

Bikram Yadav
Bikram Yadav

Head - Credit Cards
RBL Bank Ltd.

Vikas Chandak
Vikas Chandak

Head - Strategic Businesses, Financial Products, Partnerships & Alliances

Praveen Katiyar
Praveen Katiyar

Head - Payments & Cash Operations
ANZ Bank Ltd.

Mukul Saxena
Mukul Saxena

Head - Payments Business
IndusInd Bank Ltd.

Venkatram Jayanthy
Venkatram Jayanthy

SVP, Head - Alternate Channels & Digital Payments
Equitas Small Finance Bank Ltd.

Amarjit Singh Walia
Amarjit Singh Walia

Head - Consumer & Commercial Cards

Mihir Gandhi
Mihir Gandhi

Partner, Leader - Payments Transformation
PwC Pvt. Ltd.

Ganesh Ananthanarayanan
Ganesh Ananthanarayanan

Airtel Payments Bank


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